Traslados Onlymind Mx
Company Name: Traslados Onlymind S.A.S. de C.V.
Corporate Address: Circuito Boscoso 77539, Cancún, Mexico, Quintana Roo
Contact Phones: 9981352444
Email: [email protected]
Customer Service: Monday to Friday from 9:00 AM to 6:00 PM
Website: https://trasladocancun.com
Who we are?
Traslados Onlymind Mx is a Mexican company specializing in providing private and shared transfers, excursions, tours, and accommodations in the Cancún, Playa del Carmen, Puerto Morelos, Playa Mujeres, Costa Mujeres, and Riviera Maya regions. We are committed to providing unique experiences tailored to the needs of each customer, ensuring comfort, safety, and high-quality service.
We have a highly trained team and modern vehicles to offer secure and efficient transfers to and from airports, as well as transfers to various tourist spots in the area. Our services are designed for both individual travelers and groups, ensuring the best experience on every journey. Additionally, we offer tourist packages that include excursions and tours to the region’s most iconic destinations, as well as accommodation options in the best hotels in the area.
As a Mexican company, we are committed to providing personalized service and meeting our customers’ expectations, always delivering the best care and a focus on complete satisfaction during their stay.
What personal data do we request and when?
Below, we detail the moments when we may request your personal data:
- Service booking (transfers, tours, flights, accommodation):
- First and last name
- Email address
- Phone number (WhatsApp for personalized communication)
- Number of adults
- Number of minors (if applicable, for tours or activities)
- Type of service (One-way or Round-trip)
- Pickup location
- Hotel name
- Room number
- Service destination
- Return time (if round-trip)
- To board the service or confirm your reservation:
- Payment Authorization Signature or Service Receipt Confirmation
- Identity verification with your official ID (INE, PASSPORT, DRIVER’S LICENSE)
- Waiver signature
- Additional requests or inquiries:
- First and last name
- Phone number
- Email address
- Other details related to the requested service
Purpose of processing your personal data
The information you provide will be used to:
- Manage and confirm your bookings for transfers, tours, flights, and accommodations.
- Send you information regarding the status of your services and any relevant changes.
- Process billing and send payment receipts.
- Address requests or inquiries about our services.
- Send promotions and updates about our products and services (only if you have given consent).
- Comply with legal and administrative requirements.
Who will have access to your data?
We may share your data with the following entities to fulfill the purposes mentioned:
- Service providers (e.g., transportation companies, hotels, airlines).
- Payment and billing service providers.
- Companies that assist us in managing our platform and booking system.
We ensure that all third parties with whom we share your data comply with applicable data protection regulations.
ARCO Rights (Access, Rectification, Cancellation, and Opposition)
You have the right to:
- Access your personal data to know what information we have about you.
- Rectify any inaccurate or incomplete data.
- Cancel your personal data when no longer necessary for the purposes it was collected for.
- Object to the processing of your personal data in certain cases.
To exercise any of these rights, you can email us at [email protected] or call us at 9981352444. We will respond within no more than 15 business days.
Security of your personal data
We have implemented security measures to protect your personal data, including:
- Use of technologies such as SSL certificates on our platforms.
- Internal procedures to protect stored information.
- Restricted access to the databases where your data is stored.
How long will we keep your personal data?
We will keep your data for as long as necessary to fulfill the purposes mentioned and in accordance with applicable legal obligations. If at any time you wish for us to delete your data, you may request it, and we will proceed according to the applicable legislation.
Use of cookies and similar technologies
We use cookies and similar technologies to improve your experience on our website. These technologies allow us to personalize content, analyze traffic, and offer you a smoother experience. You can configure your browser to reject the use of cookies, although some features of the site may not be available. For more details, check our cookie policy: Cookie Policy.
International data transfers
In the event that your personal data is transferred to other countries to fulfill the purposes mentioned, we will ensure that appropriate protection measures are taken to safeguard the security of your information.
Minors
We do not collect personal data from minors without the consent of their parents or guardians. If you are a minor, please do not provide us with your personal data without the supervision and authorization of an adult.
Changes to the privacy notice
This privacy notice may be updated in the future to comply with new laws or changes in our policies. Any modifications will be published on our website, and if necessary, we will notify you directly.
Acceptance of terms
By providing us with your personal data and checking the consent box on our booking or contact form, you agree to the processing of your information in accordance with this privacy notic